CONTACT
Thank you for creating with Nelo Prints. If you have any questions please feel free to reach out to me with the contacts listed below;
Email - n3lomatic@gmail.com
Product Policies
10 FAQ
Q - How long will my order take?
A - Normal items will get ship withing 1 - 3 Days and custom orders will vary depending on the request.
2. Q - What colors can i use?
A - We have a large variety and we try to accommodate most request.
3. Q - What material do you us when 3D printing?
A - I use PLA Filament
4. Q - How long does it take to 3D print something?
A - Print time depends on the size, complexity, layer height, and speed settings. It can take anywhere from 30 minutes to over 24 hours.
5. Q - Can i request another type of Filament?
A - We are currently working with PLA Filament at the moment but we keep our minds open so in the future we can expand and add more options.
6. Q - Can i send you a 3d print file i worked on?
A - At the moment we are only working with files provided by us.
7. Q - What if i am not happy with what i got? Do you offer refunds?
A - We have a refund request form to determine the solutions based on a case by case scenario.
8. Q - Does the 3D Print melt if its too hot outside?
A - Not unless you expose it to excessive heat.
9. Q - What is a 3D printed item?
A - It’s an object created by building it layer by layer from a digital design using a 3D printer. Common materials include PLA plastic, resin, PETG, and others.
10. Q - Can I request a custom design or personalization?
A - Yes, many sellers offer customization such as names, logos, or altered dimensions. Just ask before ordering!
